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Refund and Cancellation Policy

SUP & SUP Yoga Classes

  1. Advance Registration:

    • Registration is open up until 12 hours before the start time. If you want to book within the 12 hour window, please call 225-385-5540. 

  2. Cancellation Notice:

    • Cancellations made 12 hours (or greater) before the scheduled start time of the class will receive a full refund. Cancellations made less than 12 hours before the scheduled start time of the class will receive no refund. 

  3. No-Show Policy:

    • If you fail to cancel your booking, or don't show up, your payment is forfeited. No credit or refund is available if you fail to early-cancel or do not show up.

  4. Waitlist Consideration:

    • If a class is fully booked, we encourage you to join the waitlist. If a spot becomes available, we will notify those on the waitlist. Please be responsive to notifications, and if you cannot attend, cancel promptly to allow others the opportunity.

  5. How to Cancel:

    • You can cancel your registration through the same platform used for registration. If you encounter any issues or have questions, feel free to contact us at jeguillory1@gmail.com or 225-385-5540.

  6. If Soulign Wellness & Yoga or the instructor have to cancel an event for any reason, full refund will be issued.​

Standard Yoga Classes

  1. Advance Registration:

    • Registration is open up until 2 hours before the start time. If you want to book within the 2 hour window, please call 225-385-5540. 

  2. Cancellation Notice:

    • Cancellations made 12 hours (or greater) before the scheduled start time of the class will receive a full refund. Cancellations made less than 12 hours before the scheduled start time of the class will receive no refund. 

  3. No-Show Policy:

    • If you fail to cancel your booking, or don't show up, your payment is forfeited. No credit or refund is available if you fail to early-cancel or do not show up.

  4. Waitlist Consideration:

    • If a class is fully booked, we encourage you to join the waitlist. If a spot becomes available, we will notify those on the waitlist. Please be responsive to notifications, and if you cannot attend, cancel promptly to allow others the opportunity.

  5. How to Cancel:

    • You can cancel your registration through the same platform used for registration. If you encounter any issues or have questions, feel free to contact us at jeguillory1@gmail.com or 225-385-5540.

  6. If Soulign Wellness & Yoga or the instructor have to cancel an event for any reason, full refund will be issued.​

Donation Based Classes

  1. Advance Registration:

    • While these classes are donation-based, advance registration is required to secure your spot. This helps us manage class size and provide the best experience for all participants.

  2. Cancellation Notice:

    • If you need to cancel your attendance, we request that you do so at least 4 hours before the scheduled class. This allows us to open the spot to others who may be on the waiting list.

  3. No-Show Policy:

    • In the event of a no-show without prior cancellation, we reserve the right to limit future registrations to ensure fairness and accommodate participants who are actively engaging with our classes.

  4. Waitlist Consideration:

    • If a class is fully booked, we encourage you to join the waitlist. If a spot becomes available, we will notify those on the waitlist. Please be responsive to notifications, and if you cannot attend, cancel promptly to allow others the opportunity.

  5. How to Cancel:

    • You can cancel your registration through the same platform used for registration. If you encounter any issues or have questions, feel free to contact us at jeguillory1@gmail.com or 225-385-5540.

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